Consultation / System Design & Engineering / Implementation / Service & Maintenance
We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit our store to setup your in-home consultation. We will work with you to come up with a date and time ... that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.
System Design & Engineering
After we’ve gone over all the system, and install-related particulars, we’ll put together a comprehensive proposal covering what we intend to do and the costs. Of course, we won’t just plop the proposal on the desk and expect a yes or no answer. We’ll go over the entire package with you and work with you to make any changes that might be necessary to provide a system that’s the perfect one for your home.
After the installation is completed, Steiner’s Audio Video installation team will demonstrate the system and educate you and your family on how to use and enjoy the system. But our involvement doesn't end there. We're always just a phone call away to provide on-going support in case of a system malfunction - or if you simply forget how to do something.
Service & Support
Just as a vehicle needs regular maintenance and over time require service or replacement of parts, the same is true with smart technology and integrated systems. We provide continued tuning and system adjustments at set time intervals based on your unique solution to maximize performance levels. When something goes wrong, which is an inevitable truth about electronics, we will be there to fix it quickly. Plus the fact that constant innovation continues to advance electronic equipment means there may be new features and enhanced performance that you will want whether it’s for the video, music, security or control in your space. That’s why we take a proactive approach to communicating with you about the latest technology that is really important for you to consider and when updates to software and firmware are available. We’re here when you need us and are a trusted adviser you can count on.